Privacy policy

Customer Privacy & Information Protection

FEEL AT HOME PERSONAL CARE LLC respects the privacy of customers and visitors and takes reasonable measures to protect information collected through our website.

Information We May Collect

We may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Purchase history
  • Browser information
  • Device information
  • Payment transaction details processed by authorized payment providers

How Information Is Used

Customer information may be used to:

  • Process and fulfill purchases
  • Arrange product delivery
  • Send order confirmations
  • Provide shipping notifications
  • Respond to customer service inquiries
  • Improve our website and services
  • Monitor store performance
  • Prevent fraudulent activity
  • Comply with applicable legal obligations

Information Sharing

When necessary, limited customer information may be shared with trusted service providers that help us operate the store, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Fraud prevention services

We do not sell or rent customer personal information.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect customer information from unauthorized access, misuse, alteration, or disclosure.

Cookies

Our website may use cookies and similar technologies to:

  • Maintain essential website functions
  • Remember preferences
  • Analyze website activity
  • Improve navigation
  • Enhance the customer experience

Cookie preferences can be managed through your browser settings.